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AI Evaluation Playbook (PDF)

AI Evaluation & Observability Playbook

From Prototype to Live Workflow

A practical guide to evaluation cases, trustworthy graders, traces, production feedback, and release decisions from prototype to live workflow.

What's covered

Inside the playbook

01

Evaluation Fundamentals

  • Choose evaluation methods by development stage
  • Define task outcomes and failure modes
02

Task-Level Cases

  • Build cases for an account-change workflow
  • Work through a RAG answer and source-grounding example
03

Trustworthy Graders

  • Calibrate graders against reviewed cases
  • Compare results with model, prompt, data, and grader configuration fixed
04

Production Observation and Release Evidence

  • Connect traces to task outcomes and operator feedback
  • Use production failures to update cases and release decisions
Next Step

Explore the related engineering path

Use this resource to sharpen the engineering decision, then explore the related review, architecture, or implementation scope.

See AI Evaluation Engineering

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